Requirements for Specific Temperatures
Under 40º
We will ship if you certainly insist and encourage to have your order held for pickup, but we cannot guarantee live arrival. (heat and phase packs included)
Between 40º and 55º
We can guarantee live arrival as long as your package is shipped to a hold for pickup location. (heat and phase packs included)
Between 55º and 80º
We can guarantee live arrival, whether to your home or held for pickup, no matter what. (heat/ice and phase packs included, when necessary)
Between 80-90º
We can guarantee live arrival as long as your package is shipped to a hold for pickup location. (ice and phase packs included)
Over 90º
We will ship if you certainly insist, and encourage to have your order held for pickup, but we cannot guarantee live arrival. (ice and phase packs included)
How Soon Will My Ground Shipment Get To Me Via UPS?
How Soon Will My Priority Shipment Get To Me Via USPS?
What holidays will you not ship (2024)?
JANUARY
15th - Martin Luther King Jr Day
FEBRUARY
19th - President's Day
MARCH
Shipping All Month
APRIL
Shipping All Month
MAY
27th - Memorial Day
JUNE
19th - Juneteenth
JULY
4th - Independence Day
AUGUST
Shipping All Month
SEPTEMBER
2nd - Labor Day
OCTOBER
14th - Indigenous Peoples' Day (Columbus Day)
NOVEMBER
11th - Veterans Day
28th - Thanksgiving
DECEMBER
17th - 31st No Shipments
15th - Martin Luther King Jr Day
FEBRUARY
19th - President's Day
MARCH
Shipping All Month
APRIL
Shipping All Month
MAY
27th - Memorial Day
JUNE
19th - Juneteenth
JULY
4th - Independence Day
AUGUST
Shipping All Month
SEPTEMBER
2nd - Labor Day
OCTOBER
14th - Indigenous Peoples' Day (Columbus Day)
NOVEMBER
11th - Veterans Day
28th - Thanksgiving
DECEMBER
17th - 31st No Shipments
Free Shipping Options
Orders over $100 (not including discounts/taxes/shipping)
Free 2-Day Shipping
Orders over $250 (not including discounts/taxes/shipping)
Free 1-Day Shipping
***NOTICE FOR RESIDENTS OF ALASKA***
Our free shipping options checkout cannot be guaranteed the same business days with the lower 48 as we are on the opposite end of the country, and often see delays even when we use 2-day shipping.
You will still receive free shipping and have the live arrival of your isopods/springtails guaranteed.
Valid Pickup Locations
- USPS Office
- UPS Store
- Any verified UPS Access Point
- Local FedEx Ship Center
How do I have my order held for pickup?
Just shoot us an e-mail to shipping@iso-flora.com with the order number (or the name you placed the order under) in the subject line and let us know you would like to have your order held for pickup.
We will work with you to select the fastest and most affordable shipping carrier, and have it held for pickup at the closest available location to you.
To find the closest location to you:
FEDEX – Use this link and type in your zip code. Select Hold/Pickup under the filter section. You should be provided with a list of FedEx certified hold locations on the left. You will see options pop up for retailers such as Walgreens, Duane Reade, etc., but we highly suggest going with an official FedEx Office Print & Ship Center if possible. (No judgement if the retailers are more convenient for you!)
UPS – Use this link and select your state, and then your town. You will see all UPS certified access points populate beneath.
USPS - Use this link and type in your zip code, select Post Office for 'location type', and hit 'search.' You will see all official USPS locations populate beneath.
To find the closest location to you:
FEDEX – Use this link and type in your zip code. Select Hold/Pickup under the filter section. You should be provided with a list of FedEx certified hold locations on the left. You will see options pop up for retailers such as Walgreens, Duane Reade, etc., but we highly suggest going with an official FedEx Office Print & Ship Center if possible. (No judgement if the retailers are more convenient for you!)
UPS – Use this link and select your state, and then your town. You will see all UPS certified access points populate beneath.
USPS - Use this link and type in your zip code, select Post Office for 'location type', and hit 'search.' You will see all official USPS locations populate beneath.